Privacy Policy

At Sustaina, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms described below.

Information We Collect

1. Personal Information:

   • When you create an account or make a purchase, we collect details such as your name, email address, and shipping address.
   • Payment information (credit card details) is securely processed by our payment partners, and we do not store it on our servers.

2. Usage Data:

   • We collect data on how you interact with our website, including pages visited, time spent, and device information.
   • This helps us improve our services and tailor content to your preferences.

How We Use Your Information

1. Order Fulfillment:

   • We use your personal information to process orders, deliver products, and provide customer support.

2. Communication:

   • We may send you order updates, newsletters, or promotional offers via email. You can opt out at any time.

3. Analytics and Improvements:

   • Usage data helps us enhance our website, optimize user experience, and identify areas for improvement.

Data Security

1. Encryption:

   • We use industry-standard encryption protocols to protect your data during transmission.

2. Storage:

   • Your personal information is stored securely on our servers, accessible only to authorized personnel.

Third Parties

1. Service Providers:

   • We work with trusted partners (e.g., payment processors, shipping companies) who handle your data as necessary for their services.

2. Legal Compliance:

   • We may share information with law enforcement or regulatory authorities if required by law.

Your Rights

1. Access and Correction:

   • You can access, update, or correct your personal information through your account settings.

2. Data Retention:

   • We retain your data as long as necessary for legal or business purposes.

Contact Us

If you have any questions or concerns about our Privacy Policy.